FAQ'S ON DELTA SALES, DELIVERY & GENERAL PRODUCT INFORMATION
Yes, we are certified to ISO 9001:2015. Additionally, many of the suppliers we represent are certified to various accreditation, such as ISO9001, ISO 17025, ISO 17034 and ISO17043. If you require copies of any certifications please let us know.
We currently have over 50,000 SKUs online with access to over 500,000 SKUs. We are continuing to add more items, but if you can’t find what you are looking for, please contact us.
Yes, we do represent several other brands, and we are continually adding new products and brands to our portfolio. If you can’t find what you are looking for please contact us.
No, we do not have any minimum order requirements. Occasionally, a supplier may require a minimum, and you will be advised of this at the time of your order.
We stock products in our warehouses from many manufacturers which enables us to ship quickly and invoice against a single purchase order keeping your shipping costs to a minimum.
If you can’t find what you are looking for, please let us know. We source a wide range of products from around the world. If we can't find a catalogue item that meets your needs we can often offer a custom product to meet your needs.
We do have samples of certain products. If you would like a sample, please contact us, and we will do our best to accommodate your request.
We gladly accept Visa, MasterCard & American Express. There are no added fees for credit card transactions. Term Payment is available for pre-approved customers for both online and offline orders. For more information, please contact us.
Yes, we will charge sales tax that is required by your province/country. If you are tax exempt, we must have a valid tax exemption number/certificate on file.
We do offer discounts when possible. Whether it is academic discounts, price matching or volume discounts, please contact us for more information.
We ship all around the world. We do have certain products that are limited to specific regions. If for whatever reason we are unable to ship to your location we will let you know and provide a contact in your area who should be able to assist.
Our goal is to get you your items as quickly as possible. Our typical turnaround time is to ship stock items within 24-hours and non-stock items within 5-10 days. These numbers may vary depending upon the nature of the request.
Yes, if you do require something rush, please let us know, and we will do our best to meet your requirements.
Once the items ship, you will be sent an invoice along with your shipment details, including the carrier and tracking number.